Will Thompson

Okay, here's an analysis of the customer's website session, designed to help your sales team make a strong connection:

Quick Summary 🎯

• Entered through the discovery page.
• Uploaded an image, suggesting they have a specific property or project in mind.
• Showed interest in "doors," specifically liking three different exterior door options.
• Took a quiz, specifying "American Farmhouse" style.

Key Interests 🌟

• Main Focus: Exterior Doors
• Style Preference: American Farmhouse
• Engagement: Short session (approx. 15 seconds), but with high-intent actions (image upload, quiz, product likes).
• Image Upload: Customer uploaded "oriole-ave.png", likely their house or property.

Conversation Starters 💬

• "I see you uploaded an image of a property on Oriole Ave. Are you looking to replace the front door?"
• "We noticed you liked a few of our fiberglass exterior doors and specified 'American Farmhouse' style. What features are most important to you in a new door?"
• "The 'Smooth Fiberglass Exterior Door with Perimeter Full Lite' seemed to catch your eye. Do you have any questions about that style?"

Sales Approach 🎯

• Recommended contact method: Email with a follow-up call within 24 hours. Due to short session, a quick and targeted approach is best.
• Key selling points to emphasize: Durability and style of fiberglass doors, customization options to match American Farmhouse aesthetic.
• Specific product recommendations: Focus on the three liked doors, and offer similar options.
  • Smooth Fiberglass Exterior Door with Perimeter Full Lite – Bright (D-PERF-0003)
  • 8-Foot Smooth Fiberglass Exterior Door with Artisan 3/4 Lite – Ivory (D-ART34-0014)
  • Smooth Fiberglass Exterior Door with Perimeter Full Lite – Espresso (D-PERF-0009)
• Potential concerns to address: Installation, warranty, customization lead times.
• Relevant past project examples: Showcase American Farmhouse door installations with before/after photos.

Visual References 📸

• oriole-ave.png: The customer's uploaded image is crucial. Analyze the architectural style and door type to tailor recommendations.
• D-PERF-0003, D-ART34-0014, D-PERF-0009: Prepare visuals of these liked doors in different settings.
• Find examples of American Farmhouse style doors, especially fiberglass models.

User Profile

• Type of Buyer: Likely a homeowner looking to upgrade their front door with a specific style in mind. The image upload suggests they are visually oriented and may be looking for something that complements their existing home.
• Trends: The user is drawn to fiberglass doors, suggesting they value durability and low maintenance. The "American Farmhouse" style indicates a preference for classic, clean lines with a touch of rustic charm.
• Assumptions: The user may be motivated by increasing curb appeal or improving energy efficiency. They may be concerned about finding a door that fits their existing architectural style.
• Product Needs: Based on the liked products, the user is looking for an exterior door with a focus on light and style. They are also potentially working with a larger doorframe, as one liked door is an 8-foot model.
• Budget: The liked doors range from $3399 to $4499, suggesting a mid-to-high budget for a premium exterior door. The average price of liked items is $3965.67.