Kiefer Uuksulainen

Okay, here's an analysis of the customer's website session, designed to help your sales team connect effectively.

Quick Summary 🎯

• Entered through the /discovery page, likely new to the product finder.
• Expressed initial interest in "Craftsman Bungalow" style.
• Refined search to focus on an "Office" and then an "Entry Way."
• The most important detail is the shift from a general home style to specific room needs, indicating a project in mind.

Key Interests 🌟

• Main product categories: Doors and Windows.
• Style Preference: Craftsman Bungalow style doors, specifically fiberglass exterior doors.
• Engagement Level: Moderate (20 events in under 2 minutes), showing initial exploration with some focused refinement.
• Liked Products: Artisan 3/4 Lite and Artisan Half Lite doors, primarily in Ivory and Bright colors. Image upload suggests they are interested in seeing how these doors fit with their home's exterior.

Conversation Starters 💬

• "I see you're interested in doors for an Office and Entry Way in a Craftsman Bungalow style. Are you working on renovating those spaces specifically, or updating the whole house?"
• "The 8-Foot Smooth Fiberglass Exterior Door with Artisan 3/4 Lite – Ivory is a beautiful choice! What aspects of that door caught your eye?"
• "I noticed you uploaded a photo of your home. Would you like me to show you how those specific doors would look installed using our visualizer tool?"

Sales Approach 🎯

• Recommended Contact Method: Email with a personalized video showcasing the recommended doors on a similar home, followed by a call to discuss options and answer any questions.
• Key Selling Points: Highlight the durability and energy efficiency of fiberglass doors, especially important for exterior doors. Emphasize the craftsmanship and style that complements Craftsman Bungalow architecture.
• Specific Product Recommendations:
  • 8-Foot Smooth Fiberglass Exterior Door with Artisan 3/4 Lite – Ivory (D-ART34-0014)
  • 8-Foot Smooth Fiberglass Exterior Door with Artisan Half Lite – Bright (D-ARTHL-0003)
  • 8-Foot Smooth Fiberglass Exterior Door with Artisan Half Lite – Ivory (D-ARTHL-0014)
• Potential Concerns: Cost of fiberglass doors compared to other materials. Address this by emphasizing the long-term value (low maintenance, energy savings).
• Relevant Past Project Examples: Share photos and testimonials from other Craftsman Bungalow homeowners who have installed similar doors and windows.

Visual References 📸

• Uploaded Image: https://solutions-engineering.s3.amazonaws.com/kbis-discovery-images/a394a57e-d47f-4a2c-974d-80e7bcd14af7/1745420230818-front of house.jpg - Use this image to visualize doors on their home and show examples.
• Gather images of Craftsman Bungalow entryways and offices featuring similar door styles and colors.
• Prepare high-quality images showcasing the details of the Artisan Lite doors in Ivory, Bright, and Taupe.

User Profile 🧑‍💼

• Type of Buyer: Likely a homeowner with a Craftsman Bungalow looking to renovate or upgrade their entry way and/or office. They are style-conscious and appreciate the aesthetic of the Craftsman style, but are still in the early stages of exploring their options.
• Trends: The customer is trending towards fiberglass doors with Artisan lites (3/4 or Half), suggesting they appreciate both natural light and detailed design. The initial "like" then "unlike" of the Ivory 3/4 Lite door might indicate price sensitivity, design indecisiveness, or simply comparing options.
• Assumptions: The customer likely values quality and durability, given their interest in fiberglass. The image upload suggests they want to see how the door will look with their home's existing exterior. They might be concerned about the cost and installation process. They likely require an 8-foot door frame.
• Product Needs and Budget: Based on the products liked, they are likely looking for a high-end exterior door. The Artisan series doors range from $3500 to $5600.