Will Thompson

Customer Overview

This customer is interested in exterior doors for a craftsman-style home and is open to exploring different home styles. They began with an image upload, then used a custom query and quiz to find suitable options.

Key Interests

• Exterior doors, specifically for a Craftsman Bungalow.
• Interest in "yellow doors."
• Explored recommendations tailored to both "Craftsman Bungalow" and "American Farmhouse" styles.
• Multiple tab changes between "Home Vision" and "Home Style," suggesting indecisiveness or exploration.

Sales Opportunity

• Looking to purchase an exterior door.
• Likely focused on aesthetics, as indicated by the color preference and "Home Vision" tab interaction.
• Budget remains unclear, as that part of the quiz was not completed.
• No explicit timeline is provided, but the session was fairly active within a short period.

Follow-up Strategy

• Start by acknowledging their interest in craftsman-style doors and the desire for a yellow door.
• Offer curated options based on their previous searches and quiz results, highlighting doors available in yellow or that would pair well with the style.
• Gauge their openness to exploring the American Farmhouse style, potentially broadening their options.
• Inquire about budget and timeline to further refine product recommendations. Prepare to discuss customization options and color variations.