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Will Thompson

Lead Details

Lead Information

Full NameWill Thompson
Emailwthompson@threekit.com
Phone2245459759
ZIP Code60625
Statusactive
CreatedMar 20, 2025
Analytics Session79750ad4-6c77-48b8-bed4-f0335ce54102

User Journey Analysis

Key Steps:

  • Navigated to the discovery page.
  • Uploaded an image, presumably of their space or style preference.
  • Received an initial product recommendation message.
  • Selected "Industrial Modern" from the quiz selections, resulting in product suggestions.
  • Received a tailored product recommendation message.
  • Changed tab to "Home Vision".

Interest Indicators:

  • The user uploaded an image and then took action on a quiz. This shows they are interested in visual or assisted product discovery based on their preferences.
  • The user spent approximately 13 seconds on the platform.

Lead Request Trigger:

  • The user did not request a lead. They navigated to "Home Vision" tab.

Behavioral Patterns:

  • The user quickly engaged with the visual discovery aspects (image upload) and quiz feature, but did not finalize or show strong engagement with specific products (no product detail page views).
  • The journey was short.
  • Based on the timeline, the user was potentially interrupted, or they may have not found the products appealing so they switched to the "Home Vision" tab.

Insights:

  • The initial product suggestions may not have fully aligned with the user's expectations, leading them to the "Home Vision" tab.
  • The relatively short session indicates a need to improve engagement and quickly present relevant product options. Consider improving the matching and recommendation accuracy of the quiz results.
  • The user's interest in "Industrial Modern" should be leveraged to provide more targeted and refined product suggestions within that style category.

Discovery Session Images

No images available for this session