Marc Uible

Okay, here's an analysis of the provided session data to help the sales team connect with this potential customer:

Quick Summary 🎯

• Entered through the /discovery page, likely exploring options.
• Expressed interest in "American Farmhouse" style doors through the quiz.
• Refined search with a custom query including "yello shakler door" (likely "yellow Shaker door" typo).
• Showed interest in Smooth Fiberglass Exterior Doors and doors with perimeter full/half lites.

Key Interests 🌟

• Main product categories: Exterior Doors
• Style Preferences: American Farmhouse, Shaker style (inferred from query), smooth fiberglass.
• Time Spent: Relatively short session (~1 minute), but engaged with the quiz, custom query, liking products and Home Vision image uploads, indicating high initial interest.
• Uploaded an image which may give clues as to the style of home the prospect is working on.

Conversation Starters 💬

• "Hi there! I noticed you took our style quiz and are interested in American Farmhouse doors. What about that style appeals to you the most?"
• "I saw your search for a 'yello shakler door.' Are you looking to match a specific color palette with a Shaker-style door?"
• "Thanks for uploading an image of your home! Are you hoping to match the door to the existing style or create a new focal point?"

Sales Approach 🎯

• Recommended contact method: Email, with a follow-up call scheduled if they respond positively, if they do not respond within 24 hours, a SMS message may be sent.
• Key selling points:
  • Emphasize the durability and energy efficiency of fiberglass doors, especially compared to wood in the American Farmhouse style.
  • Highlight customization options available, including color choices (addressing the "yellow" search) and lite (glass) options.
• Specific product recommendations:
  • Based on the "American Farmhouse" style and liked items, recommend Smooth Fiberglass Exterior Doors with Perimeter Full Lite or Half Lite in colors like "Artichoke," "Espresso," or other popular farmhouse colors.
  • Show examples of Shaker-style doors (even if not explicitly requested initially), addressing the "shakler" query.
• Potential concerns:
  • Address color availability early, given the specific color query.
  • Discuss the benefits of different lite options (full vs. half) in terms of light and privacy.
• Relevant past project examples: Share images of American Farmhouse homes with similar door styles installed.

Visual References 📸

• Image uploaded: https://solutions-engineering.s3.amazonaws.com/kbis-discovery-images/ccbdca94-eef5-4e50-a284-32f25b7adc10/1757083821082-blue-bungalow.jpg (Blue Bungalow style). Show similar door styles on bungalow homes.

User Profile

• The user seems to be in the early stages of researching exterior doors for an American Farmhouse-style home.
• They are likely looking for a durable and energy-efficient option, given the choice of fiberglass.
• The "yello shakler door" query suggests a desire for a unique color or specific style, possibly with a Shaker panel design.
• Trends: Smooth fiberglass doors are increasingly popular due to their durability and low maintenance. Farmhouse style often incorporates natural colors and simple designs.
• Assumptions: This user values aesthetics and is willing to invest in a quality door that complements their home's style.
• Product Guess: Exterior fiberglass door with a unique color/finish.
• Budget Guess: Based on the liked products ($2999.00 - $5499.00), their budget is likely in the mid-to-high range.
• Average Price of Products Liked: $4119.00